Restoration Lighting Gallery is concerned about the privacy and security of your personal information. We are committed to protecting your information and giving you a safe online experience. The content below outlines our policy and is available on the footer of every page throughout the myrlg.com website. We want you to know how we handle the information you send us via the internet and what we do with that information. Please review the Terms and Conditions of this Privacy and Security Policy.
Restoration Lighting Gallery allows you to freely browse our website without having to sign in or register an account with us. We do ask that you provide to us some information about yourself in certain areas of our website. These areas would be when creating a wish list, placing an order, or signing up for our e-mail list to receive promotions, lighting tips and news from our showroom.
Restoration Lighting Gallery does not sell, rent, or lease any customer information to third parties.
These Terms and Conditions Are Subject to Change
This policy was last updated as of March 27, 2012. It is subject to change at any time, without prior notice, to fulfill the needs of our customers and adapt to changing internet regulations. Please review these Terms and Conditions whenever you purchase products or provide any personal information on our website.
Basic Web Site Collection
Our web analytics program automatically recognizes the visitor's domain and records the visitor's browser and platform type, along with page views and time spent on the site. This program does not capture e-mails. The information collected from this analytics program helps us improve our website and enhance the online customer experience.
When a visitor gives us their e-mail address via our online sign up form, or makes a purchase from our online store, we retain this e-mail address. We do not share our e-mail lists with third parties. These e-mails are used to communicate the status of orders and shipments and occasionally send information that may be of interest to you. E-mails are sent using Mail Chimp. You may opt-out at any time from receiving e-mails using the safe “unsubscribe” on the bottom of the e-mail.
Due to the possibility of error, our site may occasionally list an incorrect price. While we review to ensure all pricing is accurate, Restoration Lighting Gallery can not honor incorrect prices. In the event there is incorrect pricing we will inform the customer before the order is placed. The customer will be given the opportunity to place the order with the correct pricing or cancel the order.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically on our e-commerce portion of myrlg.com, we use Secure Sockets Layer (SSL). This is a standard protocol which encrypts the information you share with us. If you look at the address or URL of the webpage you are entering your credit card information on, you can tell the page is secured if it starts with https:\\ instead of http:\\.
We retain visitor information such as, registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, telephone number). Please note we do not store credit card numbers. We use FedEx and other shipping companies to fulfill orders.
We use Authorize.net, a payment gateway, to help process electronic (credit card) payments. Authorize.net does not retain, share, store or use personal identifiable information for any other purposes.
We reserve the right to disclose personal information if required by law, court or in good faith belief that disclosure is otherwise advisable, under guidance of our legal council.
For questions regarding this Privacy and Security Policy, please contact us by going to myrlg.com, click contact us, and fill out the e-mail form with your questions and/or concerns.
Mon - Wed: 9am - 6pm
Thu - Fri: 9am - 8pm
Saturday: 9am - 5pm
Sunday: Noon - 5pm