Below are just a few of our customer testimonials. If you have a testimonial about our products or services, would you please share them with us? We would love to hear from you!
Thank you for the excellent lamp repair and for taking care of it while I went for a cup of coffee which saved me a second trip from Ellington. The customer service was excellent and I would highly recommend this business. Thank you from a very satisfied customer.
I just wanted to express to you what a pleasant experience it was for me to work with your staff – particularly Dave Stack and Frank.
I had spent many hours on your website and worked with Dave by phone and email. Dave suggested that it might be worth my while to make the trip to Hartford, CT.
He expressed that you have more pieces in the store than on your website and often pieces look differently in person than in the pictures.
I’m so glad that I made the trip to Hartford, CT from my home in Putnam Valley, NY. It’s approximately 1:40 each way.
Your collection is absolutely beautiful and everyone was so helpful and patient. They spent hours with me, making suggestions, checking measurements, etc. Dave and Frank both offered such a high level of expertise and yet at no time did I feel pressured to buy or make up my mind.
I love the piece that I selected yesterday. Dave helped me make my decision by adding crystals to the bobesche cups. That sold me completely on the piece.
All-in-all the trip was well worth my time.
My home is 125 years old. I love antiques and will most definitely check with Dave before going anywhere else for my future lighting needs!
Thanks so much.
My reason for writing is to let you know what a gem you have in your employee, Ruth Murray. She is knowledgeable, friendly, professional and willing to go the extra mile for customer service. I have had the pleasure of being in contact with her over a period of time, maybe a month or more, regarding a lampshade and finial. Clearly my purchases were not high dollar times, yet Ruth was sure to please and I felt special and taken care of in every regard! I would gladly do business with you again despite living 3,000 miles away, knowing Ruth is on the other end of my e-mail and phone correspondences.
Marilyn Donzila, Interior Designer
Recently I had to make selection and have repairs done for my client. Many days and much time was needed to find the perfect shades, finals, harps, and bulbs.
The entire staff headed by David Stack were professional, interested, easy to work. They provided excellent service on all levels and always made me feel welcomed.
I appreciated the time and effort to enhance the beautiful fixtures my client supplied to them to make them complete.
The repair staff also played a big part in bringing back to life his lovely antiques!!!
I would highly recommend the staff and what the store can offer. Quality service with caring people is a winning combination for all involved in the process of beautiful lighting!!! Many thanks, Marilyn Donzila, LUXE Interiors + Design.
Much Thanks for your time, patience, communication, customer service, and seeing my purchase from initiation to completion. I had a chance to open the glass part of the lamp and am impressed with the superb care and packing of it. Such care gives me confidence in a company.
I'm really happy with the work you and your team did (photo below). Thank you for the help with this!
A fixture that was completely rewired by Restoration Lighting Gallery
I ordered a frosted chimney several weeks ago via the Restoration website. Phoned them for some help and they were fantastic with helping me with the sizing. The chimneys (I order 2 the same) arrived in great shape and fit my chandelier perfectly. EXCELLENT SERVICE and reasonable pricing.
Great place for vintage lighting!
I was REALLY happy to find this place, which will help me get my silk lampshade repaired. Also really happy to find that they prominently feature "MADE IN USA" products.
West Hartford, CT
I went to Restoration Lighting with several vintage floor and table lamps and had them rewired. When that work was complete, the sales staff recommended various bulbs and shades to complement the fixtures. I was very pleased with the results, and was extremely satisfied with service, products, and generally with the sales staff attitude, demeanor, professionalism, desire to please the customer, promptness of service, etc. I just love this store. I love their inventory and their attitude toward customers. They aim to please!
|Check our Reviews on Angie's List|
South Windsor, CT
They provided an estimate and the cost went to the ultimate repair. The sales and repair people were friendly, knowledgeable and upfront with everything that they do. We bought the lamps for CT Lighting Centers and we have been happy with the sales and service.
|Check our Reviews on Angie's List|
Had our lamps repaired and found shades. This place is so cool I even found some great candlesticks.
Review us on Google
The store is beautiful, clean and displayed beautifully. I have never experienced such wonderful customer service. I will shop there again and plan on getting my daughter's lamp repaired there. Thank you for a wonderful experience.
I wanted to express to you how happy we are with the lights you designed and manufactured for the Great Hall at Union Station. The service level you and your company provided was outstanding. From design to delivery this project was completed flawlessly within budget and on time.
Greater Hartford Transit District